Refund policy.

The refund window

• TidyGrid: ask within 14 days of purchase for a full refund. You do not need to give a reason.

Our apps can try out everything for free before you pay (for TidyGrid, arranging and previewing are free and only applying needs a license), so please try first. If a purchase still does not work out, the refund is there for that.

How to ask

Email support@enzomac.app from the address you used to buy, with your order number if you have it. You do not need to send the app back or prove anything is broken.

What happens next

• We answer and issue the refund, usually within two working days.
• The refund goes back to the payment method you used, through the same payment provider. When it appears on your statement depends on your bank or card issuer.
• The license key for that purchase stops working. Free features of the app keep working.

After the refund window

If something goes wrong after 14 days, for example an iOS or iPadOS update stops an app from working, write to us. We will tell you honestly whether a fix is coming, and we look at refunds case by case.

Your legal rights

This policy does not take away any rights you have under the consumer law where you live.